
Sharpen Your Competitive Edge: Blueprint for the Digital Patient Experience
Tuesday, May 5, 12:00pm EST
MEDITECH Thought Leader Webinar Series
The patient experience has changed. Has your approach evolved with it?
In today’s consumer-driven world, patients expect convenient and transparent healthcare, meaning instant digital access, seamless communication, clear pricing, and easy-to-use self-service options for scheduling and payments.
How is your organization adapting to meet patients where they are and support a more connected, patient-centered experience?
In this webinar, Garrit Ophus, Director of Information Systems at Northern Montana Health Care (NMHC), will join moderator Rachel Wilkes, Associate Vice President at MEDITECH, to discuss how NMHC is transforming the patient care journey.
Garrit Ophus will provide an exclusive look at how Northern Montana Health Care has strategically leveraged Expanse Patient Connect to not only meet these evolving patient needs but also to achieve significant operational and clinical improvements.
In this 30-minute session, you’ll discover how Patient Connect enabled NMHC to:
- Ease friction across the patient journey by streamlining workflows and automating administrative tasks — reducing staff burden while delivering measurable strategic value through fewer no-shows, stronger patient retention, and improved collections.
- Advance patient engagement and equity by closing care gaps, increasing portal adoption, and enabling real-time communication that keeps patients informed, connected, and active in their care.
- Look ahead to Patient Connect’s newest capabilities to secure a competitive advantage and establish a foundation for long-term operational and financial sustainability.
Listen in to gain a deeper understanding of how to leverage these insights to strengthen your organization’s patient engagement strategy.